Since switching to the new web SDK, card payment failures have increased.Why is this? It seems that the status is DEACTIVATED when it fails. I am using the following library https://web.squarecdn.com/v1/square.js Subscription_id a86ea66e-9031-4c8a-b68e-a672fe473e70

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The Web Payments SDK performs client-side validation on card entry fields, such as improper credit card number length, wrong expiration date format, incomplete ZIP code, and non-credit card numbers. If credit card details are entered correctly but specific field values are wrong (like an invalid exp…

Do you have the payment_id of a recent decline? :slight_smile:

What does it mean? What is payment_id?

The following subscriptions have failed to pay. Subscription_id a86ea66e-9031-4c8a-b68e-a672fe473e70

Since switching to the new web SDK, card payment failures have increased

Questions

Bryan-Square March 31, 2025, 10:06pm 6

When a payment fails or is declined from the bank we will generate a payment object for that decline. Do you have the payment information for one of the payments that failed?

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Since switching to the new web SDK, card payment failures have increased

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