I am getting this when I am doing bulk upserts of products. We are doing 200 in a batch. It looks like some get uploaded then this error starts coming up. Can someone please provide some direction on how to resolve this?

:wave: I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: https://developer.squareup.com/docs/squarebridge/business-central/onboard https://developer.squareup.com/docs/catalog-api/update-catal…

Square does have rate limits but we don’t document the limits. We encourage you to handle the limit gracefully by building a retry mechanism. This mechanism should have an exponential backoff schedule to reduce requests when volume is necessary. Also some randomness wouldn’t hurt to avoid a thunderi…

Thank you. Can you point me in documentation on how to catch that exception? I assume if a batch causes that exception, the whole batch would have not inserted and I can just re-try that batch again?

Of course! Here is our Error handling documentation . :slightly_smiling_face:

Thank you, but I am looking for some documentation where I can catch the error and get the “wait time” and then allow to run the same batch. I can’t get access to any of the status/Retry-After data without catching an exception?

Are you using one of our SDKs? :slightly_smiling_face:

Okay, we don’t have documentation on the wait time. The Square .NET SDK includes built-in rate limiting features to help developers handle API request rate limits. Here are the default values for the relevant configuration settings: BackoffFactor: The default backoff factor is 2. This means that t…

Thank you! I assume since this is async, it will wait and retry in the background? I ask because I am just curious :slight_smile:

Yes, that is correct. :slightly_smiling_face:

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Questions

Bryan-Square March 18, 2024, 4:41pm 14

What is it that your exactly looking for? If your using the SDK we take care of the rate limiting and retires for you. There isn’t anything additional you need to do.

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