# What's the channel field for order in squareup dashboard? **URL:** \ **Category:** Questions\ **Tags:** orders-api\ **Created:** [March 25, 2024, 8:07am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950 "2024-03-25T08:07:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [March 25, 2024, 8:07am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/1 "2024-03-25T08:07:00Z")
what’s the channel field for order in squareup dashboard ? ![channel](https://global.discourse-cdn.com/square/original/2X/e/ec9be078a7775ac3b72803678003a3f54641baf6.png) how to chance it? is there any relation between app name and channel? ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [March 25, 2024, 8:07am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/2 "2024-03-25T08:07:22Z")
👋 I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: > **[Seller Dashboard](https://developer.squareup.com/docs/devtools/seller-dashboard)** > > Use the Seller Dashboard to track seller activity, create seller resources, and manage daily business operations. [https://developer.squareup.com/docs/devtools/developer-dashboard](https://developer.squareup.com/docs/devtools/developer-dashboard) > **Additional Documentation** > > [https://developer.squareup.com/docs/get-started/verify-transaction-in-seller-dashboard](https://developer.squareup.com/docs/get-started/verify-transaction-in-seller-dashboard) > [https://developer.squareup.com/docs/squarebridge/business-central/onboard](https://developer.squareup.com/docs/squarebridge/business-central/onboard) > [https://developer.squareup.com/docs](https://developer.squareup.com/docs) If this documentation helped you find a solution, please check the box indicating that this reply solves the problem. Otherwise one of our Developer Advocates will provide additional assistance shortly. ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [March 25, 2024, 5:33pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/3 "2024-03-25T17:33:54Z")
The “Channel” field in the Seller Dashboard represents the source from which the order was created. For example, if an order was created through your online store, the channel might display as “Online Store”. You cannot directly change this field as it is automatically set by Square based on where the order originated. If you want to change the channel, you would need to create the order through a different source. For example, if you want the channel to display as “Point of Sale”, you would need to create the order through your Square Point of Sale system. _This answer was reviewed by @Bryan-Square._ ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [March 26, 2024, 1:52am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/4 "2024-03-26T01:52:05Z")
is there any api to chance order’s source? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [March 26, 2024, 4:13pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/5 "2024-03-26T16:13:07Z")
There isn’t an API to change an orders source at this time. Also I’m wondering what would the use case be for changing an order source. Wouldn’t you want sellers to see where orders originated from? 🙂 ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [March 29, 2024, 1:39am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/6 "2024-03-29T01:39:27Z")
i only want to know what’s the relation between app name and source? i found source = app name sometimes, if i change the app name, what’s the change about source? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [March 29, 2024, 4:19pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/7 "2024-03-29T16:19:42Z")
The `source` will be the app name if not set when creating the order. If you change the app name then any future order will have that as the `source`. 🙂 ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [April 1, 2024, 2:33am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/8 "2024-04-01T02:33:26Z")
sorry, i mean the channel, not the source. what’s the relation between app name and the channel? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [April 1, 2024, 4:23pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/10 "2024-04-01T16:23:33Z")
The Channel is the name of the app that created and paid for the order that’s shown in the Dashboard. 🙂 ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [April 2, 2024, 4:01am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/11 "2024-04-02T04:01:54Z")
i have a client app authorized from a square account, i change the client app name, but the channel in the square dashboard does not changed, why? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [April 2, 2024, 3:45pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/12 "2024-04-02T15:45:33Z")
What is the application ID? 🙂 ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [April 3, 2024, 6:33am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/13 "2024-04-03T06:33:47Z")
client application id = sq0idp-bnhgEJGkEKdUJBzneIlOvQ. all are in prod environment. for example, order id = njEzphctsQ9cZzNfnOnZwntFhB9YY, i have changed the client app name to UmeTea Kiosk(UAT), but the order’s channel is still Kiosk in the square dashboard. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [April 3, 2024, 4:34pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/14 "2024-04-03T16:34:50Z")
I checked the `order_id` that you provided and it was created by `UmeTea Kiosk(UAT)`. Also I checked the account and you still have an application `UmeTea Kiosk(UAT)`. ![Screenshot 2024-04-03 at 09.32.33](https://global.discourse-cdn.com/square/original/2X/4/4e2d692b8fb547b98700ba639839fbfd1bfc80c8.png) If you want it to show under a different name the app that creates the order will show in the channel on the Dashboard and the Kiosk app will need to be the app that creates the order. 🙂 ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [April 7, 2024, 7:02am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/15 "2024-04-07T07:02:04Z")
in the oauthing application square dashboard, not the oauthed, it shows Kiosk. ![channel2](https://global.discourse-cdn.com/square/original/2X/a/a4444b6bf03dc7a5629a45eb3e550c4fa78dafbb.png) do you mean in the authed application square dashboard, it will show UmeTea Kisok(UAT)? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [April 8, 2024, 3:07pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/16 "2024-04-08T15:07:43Z")
Is the UmeTea Kisok(UAT) app the application that create and paid for the order on the sellers behalf? 🙂 ---
**Author:** ![edenlin](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@edenlin](https://developer.squareup.com/forums/u/edenlin)\ **Post date:** [April 9, 2024, 7:13am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/17 "2024-04-09T07:13:58Z")
yes, it’s. you are right. ---
**Author:** ![MichaelHoltonPrice](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@MichaelHoltonPrice](https://developer.squareup.com/forums/u/MichaelHoltonPrice)\ **Post date:** [August 5, 2024, 5:21pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/18 "2024-08-05T17:21:19Z")
I can confirm that there is some sort of issue with this, at least for me. I’ve changed the app name and restarted my backend server, yet the orders keep getting created with the channel equal to my old app name. I even created new oauth tokens since my app places orders on behalf of another merchant account. Is there something else I need to do to get the change to actually “take” given that the channel is now set to a name that no longer exists anywhere I can see? I am using the Python library if that is relevant. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [August 5, 2024, 6:11pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/19 "2024-08-05T18:11:03Z")
How long has it been since you made the name change? 🙂 ---
**Author:** ![MichaelHoltonPrice](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@MichaelHoltonPrice](https://developer.squareup.com/forums/u/MichaelHoltonPrice)\ **Post date:** [August 6, 2024, 5:17am UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/20 "2024-08-06T05:17:54Z")
I think it was last Friday. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [August 6, 2024, 4:18pm UTC](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950/21 "2024-08-06T16:18:23Z")
What is your application ID? 🙂 [Next page](https://developer.squareup.com/forums/t/whats-the-channel-field-for-order-in-squareup-dashboard/13950.md?page=2)