# What happens to loyalty data when a merchant cancels their loyalty plan?

**URL:** <https://developer.squareup.com/forums/t/what-happens-to-loyalty-data-when-a-merchant-cancels-their-loyalty-plan/20737>\
**Category:** Questions\
**Tags:** loyalty-api\
**Created:** [January 21, 2025, 1:20am UTC](https://developer.squareup.com/forums/t/what-happens-to-loyalty-data-when-a-merchant-cancels-their-loyalty-plan/20737 "2025-01-21T01:20:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mmaccou](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mmaccou](https://developer.squareup.com/forums/u/mmaccou)\
**Post date:** [January 21, 2025, 1:20am UTC](https://developer.squareup.com/forums/t/what-happens-to-loyalty-data-when-a-merchant-cancels-their-loyalty-plan/20737/1 "2025-01-21T01:20:40Z")

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If a merchant cancels their loyalty plan, can the data still be queried? Or does it become unavailable.

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**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\
**Post date:** [January 21, 2025, 1:20am UTC](https://developer.squareup.com/forums/t/what-happens-to-loyalty-data-when-a-merchant-cancels-their-loyalty-plan/20737/2 "2025-01-21T01:20:55Z")

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👋 I’m Square Dev AI, here to help answer your question!  
Based on the information you’ve provided, the following documentation will help answer your question:

> **[Loyalty Program](https://developer.squareup.com/docs/loyalty/overview)**
>
> Learn about Square loyalty programs, accrual rules, and reward tiers.

> **[Loyalty API](https://developer.squareup.com/docs/loyalty-api/overview)**
>
> Learn about the Loyalty API and how to set up a loyalty program, enroll buyers in the program, accrue points, and redeem points.

> **Additional Documentation**
>
> [Set up a Loyalty Program (Walkthrough 1)](https://developer.squareup.com/docs/loyalty-api/walkthrough1/setup-loyalty-program)  
> [Set up a Loyalty Program (Walkthrough 2)](https://developer.squareup.com/docs/loyalty-api/walkthrough2-setup-loyalty-program)  
> [Manage Loyalty Points](https://developer.squareup.com/docs/loyalty-api/loyalty-points)

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.  
Otherwise one of our Developer Advocates will provide additional assistance shortly.

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**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [January 21, 2025, 8:46pm UTC](https://developer.squareup.com/forums/t/what-happens-to-loyalty-data-when-a-merchant-cancels-their-loyalty-plan/20737/3 "2025-01-21T20:46:29Z")

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If there not subscribed then the data won’t be available. 🙂