# Webhook Delivery Delays on June 12, 2025 **URL:** \ **Category:** Questions\ **Tags:** orders-api, payments-api, webhooks-api\ **Created:** [June 13, 2025, 5:57am UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755 "2025-06-13T05:57:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [June 13, 2025, 5:57am UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755/1 "2025-06-13T05:57:00Z")
Hi Square Team, We observed a large number of delayed webhook deliveries from Square between **2025-06-12T20:00:33Z** and **2025-06-12T22:00:33Z** (UTC time). ![image](https://global.discourse-cdn.com/square/original/2X/5/5843605e925ad0643ee78a00aa60af420afd8720.png) ![image](https://global.discourse-cdn.com/square/original/2X/6/6aaa4f5c4db3c8e400a59424ce809ea502864185.png) **Event ID** : cd7b0e37-4ec8-30d1-b627-7bbcedf2cfa9 Could you please help investigate the cause of these delays? This issue affected some of our order processing workflows, and we’d like to better understand whether it was a temporary service degradation or related to our configuration. Thank you in advance for your support. Best regards, Murphy ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [June 13, 2025, 5:57am UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755/2 "2025-06-13T05:57:11Z")
👋 I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: > **[Webhook Event Logs](https://developer.squareup.com/docs/devtools/webhook-logs)** > > Learn about webhook event logs, which show the webhook event triggered during an API call. > **[Payments API Webhooks](https://developer.squareup.com/docs/payments-api/webhooks)** > > Learn about the Square webhook notifications supported by the Payments API. > **Additional Documentation** > > [Use Webhooks to Integrate with a Payroll System](https://developer.squareup.com/docs/labor-api/webhooks) > [Refunds API Webhooks](https://developer.squareup.com/docs/refunds-api/webhooks) > [Use Customer Webhooks](https://developer.squareup.com/docs/customers-api/use-the-api/customer-webhooks) If this documentation helped you find a solution, please check the box indicating that this reply solves the problem. Otherwise one of our Developer Advocates will provide additional assistance shortly. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [June 13, 2025, 4:44pm UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755/3 "2025-06-13T16:44:00Z")
Yes, there was an issue with services yesterday that caused a degraded experience. 🙂 ---
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [June 14, 2025, 5:33am UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755/4 "2025-06-14T05:33:22Z")
Thank you for your assistance. Could you please let me know what caused the service disruption? Best regards, Murphy ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [June 16, 2025, 4:06pm UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755/5 "2025-06-16T16:06:28Z")
Degraded performance of internal services. 🙂 ---
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [June 16, 2025, 5:24pm UTC](https://developer.squareup.com/forums/t/webhook-delivery-delays-on-june-12-2025/22755/6 "2025-06-16T17:24:00Z")
Thank you for your assistance.