# Urgent Need Of Help: "This square.link page can’t be found" **URL:** \ **Category:** Questions\ **Tags:** payments-api\ **Created:** [January 8, 2023, 4:22pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153 "2023-01-08T16:22:26Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![darrenboyle](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@darrenboyle](https://developer.squareup.com/forums/u/darrenboyle)\ **Post date:** [January 8, 2023, 4:22pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/1 "2023-01-08T16:22:26Z")
Hi All, I am geting a " This square.link page can’t be found" randomly, every 2 out of 10 times of trying… I am getting a 200 response… everything on paper looks fine… but in practice I get an error such as below. Please help, its unusable in its current state. p.s. Ignore the #reloadit anchor, its irrelevant happens without it too. ![f762164a3744129855a2b4ce93bbbe02](https://global.discourse-cdn.com/square/original/2X/3/3565fdb964c41dd106c60598a14fb7699aa062c5.png) Not sure if this helps… but here is the console errors ![c430bb7b02a96166670119e1081b765f](https://global.discourse-cdn.com/square/original/2X/e/e8869a07c0103222ee9ce99ce929f01a7bd1a049.png) Response { “payment\_link”: { “id”: “UIHNDQPE7PQ4XYWA”, “version”: 1, “order\_id”: “deZtlTHQcZ7HUPP21uvPkWtz3RbZY”, “url”: “[ScreenOasis.com](https://square.link/u/h3ksnOnL)”, “created\_at”: “2023-01-08T15:58:46Z” }, “related\_resources”: { “orders”: [ { “id”: “deZtlTHQcZ7HUPP21uvPkWtz3RbZY”, “location\_id”: “L0RB5D62YEKFB”, “source”: { “name”: “order\_capture” }, “line\_items”: [ { “uid”: “M2qinzqHojYsMCNSqfC70C”, “name”: “Window Screen Replacements”, “quantity”: “1”, “item\_type”: “ITEM”, “base\_price\_money”: { “amount”: 10259, “currency”: “USD” }, “variation\_total\_price\_money”: { “amount”: 10259, “currency”: “USD” }, “gross\_sales\_money”: { “amount”: 10259, “currency”: “USD” }, “total\_tax\_money”: { “amount”: 0, “currency”: “USD” }, “total\_discount\_money”: { “amount”: 0, “currency”: “USD” }, “total\_money”: { “amount”: 10259, “currency”: “USD” } } ], “fulfillments”: [ { “uid”: “X0Cx0AEvzHyMI4wBoNtrr”, “type”: “DIGITAL”, “state”: “PROPOSED” } ], “net\_amounts”: { “total\_money”: { “amount”: 10259, “currency”: “USD” }, “tax\_money”: { “amount”: 0, “currency”: “USD” }, “discount\_money”: { “amount”: 0, “currency”: “USD” }, “tip\_money”: { “amount”: 0, “currency”: “USD” }, “service\_charge\_money”: { “amount”: 0, “currency”: “USD” } }, “created\_at”: “2023-01-08T15:58:46.080Z”, “updated\_at”: “2023-01-08T15:58:46.080Z”, “state”: “DRAFT”, “version”: 1, “total\_money”: { “amount”: 10259, “currency”: “USD” }, “total\_tax\_money”: { “amount”: 0, “currency”: “USD” }, “total\_discount\_money”: { “amount”: 0, “currency”: “USD” }, “total\_tip\_money”: { “amount”: 0, “currency”: “USD” }, “total\_service\_charge\_money”: { “amount”: 0, “currency”: “USD” }, “net\_amount\_due\_money”: { “amount”: 10259, “currency”: “USD” } } ] } } ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [January 9, 2023, 5:40pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/2 "2023-01-09T17:40:02Z")
The team is aware of this and working on a fix. As a workaround if you add a short delay before redirecting the customer it will resolve this. 🙂 ---
**Author:** ![darrenboyle](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@darrenboyle](https://developer.squareup.com/forums/u/darrenboyle)\ **Post date:** [January 9, 2023, 5:41pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/3 "2023-01-09T17:41:04Z")
I have introduced a 2 second delay but the problem persists… should it be longer? Darren ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [January 9, 2023, 5:48pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/4 "2023-01-09T17:48:53Z")
The delay should be long enough to get it to work. If it’s not working at 2 seconds does 3 work? 🙂 ---
**Author:** ![darrenboyle](https://avatars.discourse-cdn.com/v4/letter/d/58f4c7/32.png) [@darrenboyle](https://developer.squareup.com/forums/u/darrenboyle)\ **Post date:** [January 9, 2023, 6:02pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/6 "2023-01-09T18:02:30Z")
My apologies, I have stared at this for so long I was not seeing the wood from the trees… I delayed the correct part (redirect as you said) and so far, I have not seen the error repeat! ---
**Author:** ![greatwitenorth](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/greatwitenorth/32/2321_2.png) [@greatwitenorth](https://developer.squareup.com/forums/u/greatwitenorth)\ **Post date:** [October 26, 2023, 7:18pm UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/7 "2023-10-26T19:18:49Z")
Any word if there’s a fix for this? I’m having the same issue (although I have not implemented the delay). Seems strange that the API returns with a URL that it’s not ready to use yet. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [October 27, 2023, 12:17am UTC](https://developer.squareup.com/forums/t/urgent-need-of-help-this-square-link-page-can-t-be-found/8153/8 "2023-10-27T00:17:32Z")
Yes, if you use the `long_url` instead of the `url` it won’t cause this problem. 🙂