# The buyer\_email\_address and reference\_id fields are not displayed in the payment-update event

**URL:** <https://developer.squareup.com/forums/t/the-buyer-email-address-and-reference-id-fields-are-not-displayed-in-the-payment-update-event/7495>\
**Category:** Questions\
**Tags:** payment-form, sandbox\
**Created:** [November 7, 2022, 10:30pm UTC](https://developer.squareup.com/forums/t/the-buyer-email-address-and-reference-id-fields-are-not-displayed-in-the-payment-update-event/7495 "2022-11-07T22:30:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![guillenefreddy](https://avatars.discourse-cdn.com/v4/letter/g/e56c9b/32.png) [@guillenefreddy](https://developer.squareup.com/forums/u/guillenefreddy)\
**Post date:** [November 7, 2022, 10:30pm UTC](https://developer.squareup.com/forums/t/the-buyer-email-address-and-reference-id-fields-are-not-displayed-in-the-payment-update-event/7495/1 "2022-11-07T22:30:26Z")

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I have configured the webhook in production and the request sent by square to my service does not contain the buyer\_email\_address or reference\_id fields. The strange thing is that I have another square account, with another webhook configured and this one does receive these fields. We have made the same configuration in both.

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**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [November 7, 2022, 11:06pm UTC](https://developer.squareup.com/forums/t/the-buyer-email-address-and-reference-id-fields-are-not-displayed-in-the-payment-update-event/7495/2 "2022-11-07T23:06:50Z")

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Do you have an example `payment_id` that we can look into? 🙂