# Sandbox Dispute API

**URL:** <https://developer.squareup.com/forums/t/sandbox-dispute-api/23789>\
**Category:** Questions\
**Created:** [August 26, 2025, 7:12pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789 "2025-08-26T19:12:20Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![abhassan](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@abhassan](https://developer.squareup.com/forums/u/abhassan)\
**Post date:** [August 26, 2025, 7:12pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/1 "2025-08-26T19:12:20Z")

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Hello,

I have tried to create a dispute on the sandbox following the instructions on this documentation

> **[Test the Disputes API](https://developer.squareup.com/docs/disputes-api/sandbox-testing)**
>
> Learn how to test the Disputes API in the Square Sandbox.

I have created a payment with many of the amounts referenced there but when I try to get the disputes I always get an empty object as if no disputes were ever created, is that an issue with the sandbox or I did something wrong?

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**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\
**Post date:** [August 26, 2025, 7:12pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/2 "2025-08-26T19:12:36Z")

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👋 I’m Square Dev AI, here to help answer your question!  
Based on the information you’ve provided, the following documentation will help answer your question:

> **[Test the Disputes API](https://developer.squareup.com/docs/disputes-api/sandbox-testing)**
>
> Learn how to test the Disputes API in the Square Sandbox.

> **[Disputes API](https://developer.squareup.com/docs/disputes-api/overview)**
>
> An introduction to processing disputes using the Square Disputes API.

> **Additional Documentation**
>
> [Process Disputes](https://developer.squareup.com/docs/disputes-api/process-disputes)  
> [Test in the Sandbox](https://developer.squareup.com/docs/devtools/sandbox/testing)  
> [Sandbox Payments](https://developer.squareup.com/docs/devtools/sandbox/payments)

If this documentation helped you find a solution, please check the box indicating that this reply solves the problem.  
Otherwise one of our Developer Advocates will provide additional assistance shortly.

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [August 26, 2025, 7:44pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/3 "2025-08-26T19:44:55Z")

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Was it with a card payment? If so what’s your application ID? 🙂

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<div class="post-metadata">

**Author:** ![abhassan](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@abhassan](https://developer.squareup.com/forums/u/abhassan)\
**Post date:** [August 26, 2025, 9:05pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/4 "2025-08-26T21:05:07Z")

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Yes it was a card payment and here is the application Id

sandbox-sq0idb-LCev1xn-xJyzBOEKSf9fEA

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [August 27, 2025, 4:46pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/5 "2025-08-27T16:46:25Z")

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What was the `payment_id` you expected to see the dispute on? 🙂

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<div class="post-metadata">

**Author:** ![abhassan](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@abhassan](https://developer.squareup.com/forums/u/abhassan)\
**Post date:** [August 27, 2025, 4:59pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/6 "2025-08-27T16:59:46Z")

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I have tried many times so you can try these ones

9QfRnYcL1NvGNcZR3ufKTrxF9lNZY

nV1Mts8meCugsFRcQ2lJSDdQYs9YY

f1bMWlrVTFY7n8QeTimm1WpXmfZZY

fTULL5JhhtG2tjcwwCx4rn5VDi7YY

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [August 27, 2025, 11:15pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/7 "2025-08-27T23:15:42Z")

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Thanks for the examples. I’ve reached out to the team. 🙂

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<div class="post-metadata">

**Author:** ![abhassan](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@abhassan](https://developer.squareup.com/forums/u/abhassan)\
**Post date:** [August 28, 2025, 2:17pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/8 "2025-08-28T14:17:46Z")

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Thank you, I will be waiting for your reply when they are done investigating.

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<div class="post-metadata">

**Author:** ![abhassan](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@abhassan](https://developer.squareup.com/forums/u/abhassan)\
**Post date:** [September 2, 2025, 3:10pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/9 "2025-09-02T15:10:39Z")

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Hello,

I was checking if there is any updates?

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [September 2, 2025, 5:19pm UTC](https://developer.squareup.com/forums/t/sandbox-dispute-api/23789/10 "2025-09-02T17:19:12Z")

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The team has pushed an update that’s fixed this issue and disputes in sandbox are working as expected now. 🙂
