# Sandbox Dashboard not showing anything **URL:** \ **Category:** Questions\ **Created:** [February 12, 2026, 2:53pm UTC](https://developer.squareup.com/forums/t/sandbox-dashboard-not-showing-anything/25348 "2026-02-12T14:53:13Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![ahpiau332](https://avatars.discourse-cdn.com/v4/letter/a/45deac/32.png) [@ahpiau332](https://developer.squareup.com/forums/u/ahpiau332)\ **Post date:** [February 12, 2026, 2:53pm UTC](https://developer.squareup.com/forums/t/sandbox-dashboard-not-showing-anything/25348/1 "2026-02-12T14:53:13Z")
I am integrating the Orders and Payments APIs in the Sandbox environment. I have successfully created an order, paid for it, and marked it as completed via the API. However, in the **Sandbox Seller Dashboard \> Orders** , while the order appears in the list with Status “ **Completed** ”, the **“Payment status”** column remains completely blank/empty. **My Workflow:** 1. **Create Order** (`POST /v2/orders`) 2. **Create Payment** (`POST /v2/payments`) 3. **Update Order** (`PUT /v2/orders/{order_id}`) **Observations:** - The order **does** appear in the Sandbox Dashboard Order list (it didn’t before I added fulfillment, but now it does). - The **Status** column shows “Completed”. - The **Payment status** column is **blank** (not “Paid”). - If I try to call the `PayOrder` endpoint (`POST /v2/orders/{order_id}/pay`), I get a `BAD_REQUEST` error: `"The order is already paid."` — This confirms the payment is correctly linked to the order. - The transaction correctly appears in the “Transactions” report. **Question:** Is missing the “Payment status” in the Order list a known limitation of the **Sandbox** Dashboard? Or am I missing a specific field or step (e.g. Tenders?) to make the Dashboard recognize the order as “Paid” in that specific column? I want to ensure I’m not missing anything critical before going to Production. ReferenceOrder Source: Sandbox for **sq0idp-6Cg6TDwJxfmlpB2r4g242A** Thanks! ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [February 12, 2026, 2:53pm UTC](https://developer.squareup.com/forums/t/sandbox-dashboard-not-showing-anything/25348/2 "2026-02-12T14:53:23Z")
👋 I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: > **[Order Fulfillments](https://developer.squareup.com/docs/orders-api/fulfillments)** > > Learn how to create and manage order fulfillment using the Square Orders API. > **[Pay for Orders](https://developer.squareup.com/docs/orders-api/pay-for-orders)** > > You can pay for your orders with the Payments API (the CreatePayment endpoint) or the Orders API (the PayOrder endpoint). > **Additional Documentation** > > [Take Payments](https://developer.squareup.com/docs/payments-api/overview) > [Take Payments](https://developer.squareup.com/docs/payments-api/take-payments) > [Verify the Payment](https://developer.squareup.com/docs/get-started/verify-transaction-in-seller-dashboard) If this documentation helped you find a solution, please check the box indicating that this reply solves the problem. Otherwise one of our Developer Advocates will provide additional assistance shortly. ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [February 12, 2026, 4:15pm UTC](https://developer.squareup.com/forums/t/sandbox-dashboard-not-showing-anything/25348/3 "2026-02-12T16:15:40Z")
The issue you’re experiencing with the “Payment status” column being blank in the Sandbox Dashboard is likely a limitation of the Sandbox environment. The Sandbox is designed to simulate transactions and test API integrations, but it doesn’t always reflect all features and behaviors of the production environment. In your workflow, you’ve correctly created an order, processed a payment, and updated the order status to “Completed.” The fact that the payment is linked to the order and appears in the “Transactions” report confirms that your integration is functioning as expected. The “Payment status” column being blank in the Sandbox Dashboard does not indicate a problem with your implementation. In production, the Square Dashboard should accurately reflect the payment status of orders. However, it’s always a good practice to verify your integration in a production-like environment and ensure that all necessary steps and fields are correctly implemented. Based on your description, it seems you have covered the necessary steps, and your integration should work correctly in production. _This answer was reviewed by @Bryan-Square._ ---
**Author:** ![ahpiau332](https://avatars.discourse-cdn.com/v4/letter/a/45deac/32.png) [@ahpiau332](https://developer.squareup.com/forums/u/ahpiau332)\ **Post date:** [February 12, 2026, 10:30pm UTC](https://developer.squareup.com/forums/t/sandbox-dashboard-not-showing-anything/25348/4 "2026-02-12T22:30:52Z")
Question if the payments API set the `autocomplete: true` can i skip the calling of PayOrder API? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [February 12, 2026, 11:19pm UTC](https://developer.squareup.com/forums/t/sandbox-dashboard-not-showing-anything/25348/5 "2026-02-12T23:19:33Z")
Yes, `PayOrder` is only for split payments. 🙂