# Sandbox - Added item via api does not show on 'item' dashboard, but is present in catalog api response

**URL:** <https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415>\
**Category:** Questions\
**Tags:** catalog-api\
**Created:** [December 1, 2021, 1:54am UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415 "2021-12-01T01:54:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![vasan](https://avatars.discourse-cdn.com/v4/letter/v/f1d935/32.png) [@vasan](https://developer.squareup.com/forums/u/vasan)\
**Post date:** [December 1, 2021, 1:54am UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415/1 "2021-12-01T01:54:34Z")

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Added a Category and Item using batch upsert api (sandbox). In the Sandbox dashboard, the category showed up, **but the item did not.**

1. In expanding the category the item was in the category. However the item **did not appear in the item library**. The item was added to a specific location.
2. Retrieved the Catalog using the catalog/list api, and the item was present.  
Any hints? Thx - Vasan

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**Author:** ![wiggins](https://avatars.discourse-cdn.com/v4/letter/w/53a042/32.png) [@wiggins](https://developer.squareup.com/forums/u/wiggins)\
**Post date:** [December 1, 2021, 4:25pm UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415/2 "2021-12-01T16:25:03Z")

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Hi @vasan,

A sellable items is composed of an ITEM and a related ITEM\_VARIATION (see the overview [here](https://developer.squareup.com/docs/catalog-api/what-it-does#create-catalog-objects)).

If you created an ITEM CatalogObject but not a related ITEM\_VARIATION, the item will not appear in the library.

The ITEM\_VARIATION is what’s actually sold (has a SKU, price, etc) while the ITEM is the means for grouping related variations.

Hope this helps!

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**Author:** ![vasan](https://avatars.discourse-cdn.com/v4/letter/v/f1d935/32.png) [@vasan](https://developer.squareup.com/forums/u/vasan)\
**Post date:** [December 1, 2021, 4:30pm UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415/3 "2021-12-01T16:30:43Z")

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Thank you for the reply. I had the variation. However I found that the “item\_data.”“product\_type”: “REGULAR” worked. Earlier I had “item\_data.”“product\_type”: “APPOINTMENT\_SERVICE” which did not show up.  
Probably this intentional?  
-Vasan

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**Author:** ![thejavo](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/thejavo/32/1049_2.png) [@thejavo](https://developer.squareup.com/forums/u/thejavo)\
**Post date:** [March 16, 2022, 5:41pm UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415/4 "2022-03-16T17:41:20Z")

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got the same problem…

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**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [March 16, 2022, 5:50pm UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415/5 "2022-03-16T17:50:20Z")

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👋 Dose the catalog object you created have item variations? 🙂

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**Author:** ![thejavo](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/thejavo/32/1049_2.png) [@thejavo](https://developer.squareup.com/forums/u/thejavo)\
**Post date:** [March 17, 2022, 2:01pm UTC](https://developer.squareup.com/forums/t/sandbox-added-item-via-api-does-not-show-on-item-dashboard-but-is-present-in-catalog-api-response/4415/6 "2022-03-17T14:01:11Z")

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My mistake, I didn´t fully understand some concepts, I was trying to retrieve data in [squareup.com](http://squareup.com) instead of [squareupsandbox.com](http://squareupsandbox.com). Everything is working fine. Excuse me!
