# OrderLineItemModifier quantity is not being displayed in the order detailing, nor in the ticket printing

**URL:** <https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478>\
**Category:** Questions\
**Tags:** orders-api\
**Created:** [August 26, 2023, 2:34am UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478 "2023-08-26T02:34:08Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [August 26, 2023, 2:34am UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/1 "2023-08-26T02:34:08Z")

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Hey there, i’m having problems displaying the quantity of modifiers for items in my order.

the quantity is setted during order creation and the price is correctly calculated, but the quantity is not displayed within the order details in Square or on the printed ticket.

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [August 28, 2023, 4:20pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/2 "2023-08-28T16:20:19Z")

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Do you have an example `order_id` and picture of the ticket? Also what version of the POS are you running? Is it the latest version? 🙂

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<div class="post-metadata">

**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [August 28, 2023, 5:03pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/3 "2023-08-28T17:03:04Z")

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![WhatsApp Image 2023-08-24 at 21.37.46 (1)](https://global.discourse-cdn.com/square/original/2X/e/e190e3748f9e12727ad8c9caf90ea5343b67ca35.jpeg)

Order ID: 08e7P6EINmcna7O2klo25NhEYdMZY  
Location: LNSSN3EAR64TW

I will confirm with my client about the pos version, but online it is also not being possible to view the modifier quantity.

Thanks 😉

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [August 28, 2023, 7:06pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/4 "2023-08-28T19:06:58Z")

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Also iOS or Android? 🙂

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<div class="post-metadata">

**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [August 28, 2023, 7:24pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/5 "2023-08-28T19:24:38Z")

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In fact we have developed a custom app for the store and we are using your API to place the order.

After confirming the order, it is printed in the kitchen of the stores. As there was no information regarding the quantity, the manager checked through the dashboard and found that the information is not there either.

In this case, I checked through the _/v2/orders/{order\_id}_ endpoint and confirmed that the return contains information about the quantity of modifiers.

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<div class="post-metadata">

**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [September 13, 2023, 6:15pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/6 "2023-09-13T18:15:00Z")

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Am I doing something wrong when creating the order? Should I provide any extra information when adding the modifier (in addition to the quantity) so that this information is displayed on the Square dashboard or on the printed ticket?

Tks

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [September 13, 2023, 7:04pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/7 "2023-09-13T19:04:26Z")

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No, according to the team you aren’t doing anything incorrectly. Is this regularly happening? If so do you have a recent example? The team hasn’t been able to replicate this. 🙂

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<div class="post-metadata">

**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [September 15, 2023, 6:43pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/8 "2023-09-15T18:43:30Z")

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This occurs with all orders where modifiers have a custom quantity.

To avoid problems with requests, I momentarily disabled the change in the quantity of modifiers, but I created an order here so I can illustrate it for you.

Order ID: **fdFWc0bh7XmE58HEc8pMBX2AyKeZY**

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<div class="post-metadata">

**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [September 15, 2023, 6:47pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/9 "2023-09-15T18:47:10Z")

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Return of API:

```auto
[2]=>
            object(Square\Models\OrderLineItemModifier)#274 (8) {
              ["uid":"Square\Models\OrderLineItemModifier":private]=>
              array(1) {
                ["value"]=>
                string(22) "vSgTXI1rIcRokdbPZY570B"
              }
              ["catalogObjectId":"Square\Models\OrderLineItemModifier":private]=>
              array(1) {
                ["value"]=>
                string(24) "75HARYA3UUDFJ4CR2NEAC3DA"
              }
              ["catalogVersion":"Square\Models\OrderLineItemModifier":private]=>
              array(1) {
                ["value"]=>
                int(1694726220668)
              }
              ["name":"Square\Models\OrderLineItemModifier":private]=>
              array(1) {
                ["value"]=>
                string(8) "+Acerola"
              }
              ["quantity":"Square\Models\OrderLineItemModifier":private]=>
              array(1) {
                ["value"]=>
                string(1) "4"
              }
              ["basePriceMoney":"Square\Models\OrderLineItemModifier":private]=>
              object(Square\Models\Money)#263 (2) {
                ["amount":"Square\Models\Money":private]=>
                array(1) {
                  ["value"]=>
                  int(0)
                }
                ["currency":"Square\Models\Money":private]=>
                string(3) "USD"
              }
              ["totalPriceMoney":"Square\Models\OrderLineItemModifier":private]=>
              object(Square\Models\Money)#260 (2) {
                ["amount":"Square\Models\Money":private]=>
                array(1) {
                  ["value"]=>
                  int(0)
                }
                ["currency":"Square\Models\Money":private]=>
                string(3) "USD"
              }
              ["metadata":"Square\Models\OrderLineItemModifier":private]=>
              array(0) {
              }
            }

```

I tried to attach images of the dashboard and the printed order, but I am unable to post the response with the images.

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [September 15, 2023, 6:47pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/10 "2023-09-15T18:47:55Z")

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Thanks for the example. The team is looking into this. 🙂

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [September 18, 2023, 10:31pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/11 "2023-09-18T22:31:50Z")

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The team found an issue and the issue has been fix. If you could test and confirm that would be great. 🙂

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<div class="post-metadata">

**Author:** ![rafatol](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/rafatol/32/2227_2.png) [@rafatol](https://developer.squareup.com/forums/u/rafatol)\
**Post date:** [September 19, 2023, 6:52pm UTC](https://developer.squareup.com/forums/t/orderlineitemmodifier-quantity-is-not-being-displayed-in-the-order-detailing-nor-in-the-ticket-printing/10478/12 "2023-09-19T18:52:35Z")

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Confirmed, everything works correctly. Thanks to you and the team 😉