# New OAuth | some user customers are getting "This Buiness is Currently not accepting payments" **URL:** \ **Category:** Questions\ **Created:** [August 4, 2025, 5:46am UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500 "2025-08-04T05:46:34Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![afletcher](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@afletcher](https://developer.squareup.com/forums/u/afletcher)\ **Post date:** [August 4, 2025, 5:46am UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/1 "2025-08-04T05:46:34Z")
We recently launch a management software with Square OAuth for our users to bill their own customers for orders. Only a couple users so far, when the customer is selecting the “pay” button are getting a screen with checkout.square.site URL a message “This Buiness is Currently not accepting payments”. Both users are using Square actively and had other OAuth connections to third-parties so I want to know if it could be anything on our end causing this? ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [August 4, 2025, 5:46am UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/2 "2025-08-04T05:46:48Z")
👋 I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: > **[Payment API: Process Online and In-Person Payments](https://developer.squareup.com/docs/payments-overview)** > > Process online, in-app, and in-person payments with Square payment APIs. Manage disputes and subscriptions and perform other payment-related tasks. > **[In-App Payment Solutions](https://developer.squareup.com/docs/in-app-payments)** > > Learn how to take payments with Square SDKs for buyer device applications. > **Additional Documentation** > > [App Subscriptions Billing](https://developer.squareup.com/docs/app-marketplace/app-subscriptions/billing) > [Technical Scenarios](https://developer.squareup.com/docs/customers/scenarios) > [Verify the Payment](https://developer.squareup.com/docs/get-started/verify-transaction-in-seller-dashboard) If this documentation helped you find a solution, please check the box indicating that this reply solves the problem. Otherwise one of our Developer Advocates will provide additional assistance shortly. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [August 4, 2025, 9:03pm UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/3 "2025-08-04T21:03:15Z")
When a customer gets this error the seller should contact Square Customer Success. 🙂 ---
**Author:** ![afletcher](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@afletcher](https://developer.squareup.com/forums/u/afletcher)\ **Post date:** [August 4, 2025, 10:58pm UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/4 "2025-08-04T22:58:17Z")
Hi Bryan, they both have but not got a resolution. They were suggested to disconnect and reconnect which they have and not fixed. Is there any possibility is could be on our end in the coding? Is there anything we can check? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [August 5, 2025, 4:28pm UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/5 "2025-08-05T16:28:14Z")
What are their `location_ids`? 🙂 ---
**Author:** ![afletcher](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@afletcher](https://developer.squareup.com/forums/u/afletcher)\ **Post date:** [August 6, 2025, 1:32am UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/6 "2025-08-06T01:32:32Z")
- LV94SZWXZD1J2 - LNGF1JSKY0Q6D ThanksBryan ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [August 6, 2025, 4:48pm UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/7 "2025-08-06T16:48:55Z")
I don’t see anything wrong with `LV94SZWXZD1J2` but `LNGF1JSKY0Q6D` looks to be a deleted location by the seller. 🙂 ---
**Author:** ![afletcher](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@afletcher](https://developer.squareup.com/forums/u/afletcher)\ **Post date:** [August 7, 2025, 1:30am UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/8 "2025-08-07T01:30:28Z")
The users got it resolved with Square support. There was an old inactive location attached to their Square account, Square had to re activate it in order for the integration to work. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [August 7, 2025, 4:37pm UTC](https://developer.squareup.com/forums/t/new-oauth-some-user-customers-are-getting-this-buiness-is-currently-not-accepting-payments/23500/9 "2025-08-07T16:37:22Z")
Glad to hear that they got it fixed. 🙂