Is the support forms just community support now?

steveh
Mon, 30 Mar 2026 19:53:16 +0000

See Contacting Square for support - Announcements - Square Developer Forums

This notice should be pinned at the top, which it never has been for me.

Seems as if perhaps the Square resource(s?) that staffed this forum were caught up in the recent layoff.

Most unfortunate. A 1:1 email support model is much, much less valuable than the Many:Many model (previously) afforded by this forum.

For all its shortcomings, this forum offered the best support across all of Square. Other support venues/avenues (non-developer) were absolutely dreadful, at least a few years ago.

Read full topic