# Failed to set loyalty reward to redeemed state but it still worked anyhow?

**URL:** <https://developer.squareup.com/forums/t/failed-to-set-loyalty-reward-to-redeemed-state-but-it-still-worked-anyhow/4711>\
**Category:** Questions\
**Tags:** loyalty-api\
**Created:** [January 2, 2022, 3:50am UTC](https://developer.squareup.com/forums/t/failed-to-set-loyalty-reward-to-redeemed-state-but-it-still-worked-anyhow/4711 "2022-01-02T03:50:57Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![rrrecords](https://avatars.discourse-cdn.com/v4/letter/r/d07c76/32.png) [@rrrecords](https://developer.squareup.com/forums/u/rrrecords)\
**Post date:** [January 2, 2022, 3:50am UTC](https://developer.squareup.com/forums/t/failed-to-set-loyalty-reward-to-redeemed-state-but-it-still-worked-anyhow/4711/1 "2022-01-02T03:50:57Z")

</div>

hi there – I’ve encountered this error in the live environment. Can someone explain what the error is about?

```
[request:Square\Http\ApiResponse:private] => Square\Http\HttpRequest Object
    (
        [httpMethod:Square\Http\HttpRequest:private] => Post
        [headers:Square\Http\HttpRequest:private] => Array
            (
                [user-agent] => Square-PHP-SDK/15.0.0.20211020
                [Accept] => application/json
                [content-type] => application/json
                [Square-Version] => 2021-10-20
                [Authorization] => Bearer ...........
            )

        [queryUrl:Square\Http\HttpRequest:private] => https://connect.squareup.com/v2/loyalty/rewards/7fba249a-19cc-397f-85a7-79761f2affa6/redeem
        [parameters:Square\Http\HttpRequest:private] => 
    )

[statusCode:Square\Http\ApiResponse:private] => 400
...
...
...
[result:Square\Http\ApiResponse:private] => 
[body:Square\Http\ApiResponse:private] => {"errors": [{"code": "BAD_REQUEST","detail": "Cannot explicitly redeem rewards attached to an order","category": "INVALID_REQUEST_ERROR"}]}

[errors:Square\Http\ApiResponse:private] => Array
    (
        [0] => Square\Models\Error Object
            (
                [category:Square\Models\Error:private] => INVALID_REQUEST_ERROR
                [code:Square\Models\Error:private] => BAD_REQUEST
                [detail:Square\Models\Error:private] => Cannot explicitly redeem rewards attached to an order
                [field:Square\Models\Error:private] => 
            )

    )

```

but in querying the loyalty events for this account, there’s a REDEEM\_REWARD event for that reward id – did it all work out?

```
[events:Square\Models\SearchLoyaltyEventsResponse:private] => Array
    (
        [0] => Square\Models\LoyaltyEvent Object
            (
                [id:Square\Models\LoyaltyEvent:private] => d8b68297-d744-398d-b203-fb6e07e122d9
                [type:Square\Models\LoyaltyEvent:private] => REDEEM_REWARD
                [createdAt:Square\Models\LoyaltyEvent:private] => 2022-01-02T03:38:03Z
                [accumulatePoints:Square\Models\LoyaltyEvent:private] => 
                [createReward:Square\Models\LoyaltyEvent:private] => 
                [redeemReward:Square\Models\LoyaltyEvent:private] => Square\Models\LoyaltyEventRedeemReward Object
                    (
                        [loyaltyProgramId:Square\Models\LoyaltyEventRedeemReward:private] => 8796ae20-9c1d-4ef6-bff0-08e1a967d1c9
                        [rewardId:Square\Models\LoyaltyEventRedeemReward:private] => 7fba249a-19cc-397f-85a7-79761f2affa6
                        [orderId:Square\Models\LoyaltyEventRedeemReward:private] => gUVUc1ZeeNHsl7wMbkKWa4gitAgZY
                    )
```

---

<div class="post-metadata">

**Author:** ![rrrecords](https://avatars.discourse-cdn.com/v4/letter/r/d07c76/32.png) [@rrrecords](https://developer.squareup.com/forums/u/rrrecords)\
**Post date:** [January 2, 2022, 2:12pm UTC](https://developer.squareup.com/forums/t/failed-to-set-loyalty-reward-to-redeemed-state-but-it-still-worked-anyhow/4711/2 "2022-01-02T14:12:25Z")

</div>

oh – I’ve figured it out - the completion of the order automatically set the reward from issued to redeemed, so I don’t need to explicitly redeem the reward. thanks!

---

<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [January 3, 2022, 4:41pm UTC](https://developer.squareup.com/forums/t/failed-to-set-loyalty-reward-to-redeemed-state-but-it-still-worked-anyhow/4711/3 "2022-01-03T16:41:12Z")

</div>

Glad to hear you were able to figure it out. 🙂