# Difference in "ASAP" Order Display Between Sandbox and Production in Square Dashboard **URL:** \ **Category:** Questions\ **Tags:** orders-api, sandbox\ **Created:** [July 22, 2025, 10:15am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309 "2025-07-22T10:15:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [July 22, 2025, 10:15am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/1 "2025-07-22T10:15:52Z")
Hi Square Team, I have a question regarding the display behavior of orders created via API with **`"schedule_type": "ASAP"`** : - When I create an order with `"schedule_type": "ASAP"` in **Square Sandbox** via the API, the order appears under the **“Schedule” tab** in the Square Dashboard order list. \*\*Order ID: tuspVsWk8AGGtDBjabbtzMVV9LBZY \*\* - However, when I create an order with the same `"schedule_type": "ASAP"` in **Square Production** , the order does **not appear under the “Schedule” tab**. Could you please help clarify: 1. Why is there a **difference in behavior between Sandbox and Production environments**? 2. Is this an expected behavior, or is there a configuration we need to adjust to align Sandbox and Production behavior? 3. Is there any **official documentation** explaining how `"schedule_type": "ASAP"` orders are displayed across different Dashboard tabs? Understanding this will help us align our operational workflows and testing practices between environments. Thank you very much for your assistance! Best regards, MurphyMurphy ---
**Author:** ![Square-Dev-AI](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/square-dev-ai/32/2513_2.png) [@Square-Dev-AI](https://developer.squareup.com/forums/u/Square-Dev-AI)\ **Post date:** [July 22, 2025, 10:16am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/2 "2025-07-22T10:16:04Z")
👋 I’m Square Dev AI, here to help answer your question! Based on the information you’ve provided, the following documentation will help answer your question: > **[Square Sandbox](https://developer.squareup.com/docs/devtools/sandbox/overview)** > > An overview of the Square Sandbox, which can be used to simulate orders, invoices, payments, and transactions in a test environment. > **[Onboard to Square Appointments](https://developer.squareup.com/docs/bookings-api/onboard-to-the-api)** > > Learn about how to onboard a seller account or a developer Sandbox account to the Bookings API. > **Additional Documentation** > > [Labor API Guide: Scheduling | Square](https://developer.squareup.com/docs/labor-api/scheduling) > [Square Developer Tools](https://developer.squareup.com/docs/devtools/overview) > [Orders API](https://developer.squareup.com/docs/orders-api/what-it-does) If this documentation helped you find a solution, please check the box indicating that this reply solves the problem. Otherwise one of our Developer Advocates will provide additional assistance shortly. ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [July 22, 2025, 5:26pm UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/3 "2025-07-22T17:26:13Z")
Thanks for bringing this to our attention. The team is looking into this. 🙂 ---
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [July 28, 2025, 2:58am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/4 "2025-07-28T02:58:54Z")
Thank you very much for your assistance. If there are any updates or conclusions regarding this issue, I would appreciate it if you could notify me. Best regards, ---
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [July 30, 2025, 2:55am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/5 "2025-07-30T02:55:57Z")
Thank you very much for your assistance. If there are any updates or conclusions regarding this issue, I would appreciate it if you could notify me. Best regards, Murphy ---
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [August 1, 2025, 7:04am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/6 "2025-08-01T07:04:39Z")
Thank you very much for your assistance. If there are any updates or conclusions regarding this issue, I would appreciate it if you could notify me. Best regards, Murphy ---
**Author:** ![murphyzhang](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@murphyzhang](https://developer.squareup.com/forums/u/murphyzhang)\ **Post date:** [August 11, 2025, 2:56am UTC](https://developer.squareup.com/forums/t/difference-in-asap-order-display-between-sandbox-and-production-in-square-dashboard/23309/7 "2025-08-11T02:56:02Z")
Hi Bryan. If there are any updates or conclusions regarding this issue, I would appreciate it if you could notify me. Best regards, Murphy