# Catalog non-empty, but graphical dashboard empty!

**URL:** <https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132>\
**Category:** Questions\
**Tags:** catalog-api\
**Created:** [October 27, 2020, 5:32pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132 "2020-10-27T17:32:29Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![JasonFil](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/jasonfil/32/321_2.png) [@JasonFil](https://developer.squareup.com/forums/u/JasonFil)\
**Post date:** [October 27, 2020, 5:32pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/1 "2020-10-27T17:32:29Z")

</div>

Hello,

I just played around with the API explorer on Sandbox, and performed an insertion via `curl`. Then, I listed the entire `Catalog` via the following request:

```auto
curl https://connect.squareupsandbox.com/v2/catalog/list \
  -H 'Square-Version: 2020-09-23' \
  -H 'Authorization: Bearer {{access_token}}' \
  -H 'Content-Type: application/json'

```

And you can see that it’s returning this example flesh-eating flower that I inserted:

```json
{
  "objects": [
    {
      "type": "ITEM",
      "id": "AH6EYPL6MZ7H7XUA2MZ6N5EJ",
      "updated_at": "2020-10-27T14:39:08.834Z",
      "version": 1603809548834,
      "is_deleted": false,
      "present_at_all_locations": true,
      "item_data": {
        "name": "Culeothesis Necrosis",
        "description": "Will eat your face.",
        "abbreviation": "CULNEC",
        "label_color": "A52A2A",
        "available_online": true,
        "available_for_pickup": true,
        "available_electronically": true,
        "product_type": "REGULAR"
      }
    }
  ]
}

```

Unfortunately, as the attached image betrays, my Square Dashboard appears to not have those items stored.

 ![squareDashboardEmpty](https://global.discourse-cdn.com/square/original/1X/6c66de560de1d7806debd09ede6db7d9cfd9237b.png)

I was wondering if I could have some assistance with understanding what I’m doing wrong. Thank you. For reference, my application id is `sandbox-sq0idb-asFaurAJu-NjDR6QBfup_A`.

---

<div class="post-metadata">

**Author:** ![sjosey](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/sjosey/32/40_2.png) [@sjosey](https://developer.squareup.com/forums/u/sjosey)\
**Post date:** [October 27, 2020, 5:44pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/2 "2020-10-27T17:44:12Z")

</div>

Before diving too far into this, your image shows that you’re looking at your production catalog, rather than your sandbox catalog. Please be sure to launch your sandbox dashboard, as sandbox does not create catalog objects in your production dashboard. You can launch your sandbox dashboard from your apps page ([https://developer.squareup.com/apps](https://developer.squareup.com/apps)).

Also, I edited your initial post to remove the access token. I suggest you replace your access token in your dashboard as anyone that may have copied it before I redacted it now can make sandbox API calls on your account. Definitely a security risk to share your access tokens publicly, so please redact them in the future.

---

<div class="post-metadata">

**Author:** ![JasonFil](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/jasonfil/32/321_2.png) [@JasonFil](https://developer.squareup.com/forums/u/JasonFil)\
**Post date:** [October 27, 2020, 11:06pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/3 "2020-10-27T23:06:43Z")

</div>

You’re absolutely correct about the access key. With respect to my catalog, I’m afraid I have the same problem even in the Sandbox Dashboard. I just executed a `ListCatalog` from the API explorer, it revealed that there are two items in my Catalog:

```json
{
  "objects": [
    {
      "type": "ITEM",
      "id": "AH6EYPL6MZ7H7XUA2MZ6N5EJ",
      "updated_at": "2020-10-27T14:39:08.834Z",
      "version": 1603809548834,
      "is_deleted": false,
      "present_at_all_locations": true,
      "item_data": {
        "name": "Culeothesis Necrosis",
        "description": "Will eat your face.",
        "abbreviation": "CULNEC",
        "label_color": "A52A2A",
        "available_online": true,
        "available_for_pickup": true,
        "available_electronically": true,
        "product_type": "REGULAR"
      }
    },
    {
      "type": "ITEM",
      "id": "NNFRBK5RAWULWWR3FE4ML3MQ",
      "updated_at": "2020-10-27T18:57:58.372Z",
      "version": 1603825078372,
      "is_deleted": false,
      "present_at_all_locations": true,
      "item_data": {
        "name": "Culeothesis Necrosis",
        "description": "Will eat your face.",
        "abbreviation": "Cul",
        "label_color": "A52A2A",
        "available_online": true,
        "available_for_pickup": true,
        "available_electronically": true,
        "product_type": "REGULAR"
      }
    }
  ]
}

```

But as you can see, the relevant sandbox space is empty:

 ![squareDashboardEmpty](https://global.discourse-cdn.com/square/original/1X/a012e94a49c923287515b2176344f7ad1aa6f54f.png)

This is for an entirely new app I made, with name `caliskunk`, ID `sandbox-sq0idb-4jMU5yV5e77-2cqM9IxHEA`, connected to test account `Jason - Sandbox`. I tried to refresh everything in case there was something up with my app configuration.

---

<div class="post-metadata">

**Author:** ![sjosey](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/sjosey/32/40_2.png) [@sjosey](https://developer.squareup.com/forums/u/sjosey)\
**Post date:** [October 27, 2020, 11:12pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/4 "2020-10-27T23:12:54Z")

</div>

Ah, I think it might be because there’s no item variation associated with the item. For an item to have a price etc it needs to have an item variation. If you create an item on the Square dashboard, it creates a variation for you by default (just titled “Regular”), but if you create it via the API, you’ll need to create both the item and the item variation.

---

<div class="post-metadata">

**Author:** ![JasonFil](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/jasonfil/32/321_2.png) [@JasonFil](https://developer.squareup.com/forums/u/JasonFil)\
**Post date:** [October 27, 2020, 11:28pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/5 "2020-10-27T23:28:32Z")

</div>

Thank you for the assistance. I just did a successful `curl` upsert call for an item and an item variation. Indeed, if I list my entire `Catalog`, I get a non-empty response that has my fictional item and its variation:

```json
{
  "objects": [
    {
      "type": "ITEM",
      "id": "CEMCYVFKN5UJDZAVN7GQGLEU",
      "updated_at": "2020-10-27T23:24:28.058Z",
      "version": 1603841068058,
      "is_deleted": false,
      "present_at_all_locations": true,
      "item_data": {
        "name": "Culeothesis Necrosis",
        "description": "It will eat your face.",
        "abbreviation": "CULNEC",
        "label_color": "8A2BE2",
        "available_online": true,
        "available_for_pickup": true,
        "available_electronically": true,
        "variations": [
          {
            "type": "ITEM_VARIATION",
            "id": "N2ABMR7PMMOO26PKEBQUYUDZ",
            "updated_at": "2020-10-27T23:24:28.058Z",
            "version": 1603841068058,
            "is_deleted": false,
            "present_at_all_locations": true,
            "item_variation_data": {
              "item_id": "CEMCYVFKN5UJDZAVN7GQGLEU",
              "name": "Brazilian Variety",
              "ordinal": 0,
              "pricing_type": "FIXED_PRICING",
              "price_money": {
                "amount": 15000,
                "currency": "USD"
              },
              "track_inventory": false,
              "inventory_alert_type": "NONE"
            }
          }
        ],
        "product_type": "REGULAR"
      }
    }
  ]
}

```

but my sandbox square space still seems to be empty ☹ I logged out, logged back in, ensured that I have connected the correct app to `Jason - Sandbox`, nothing so far.

---

<div class="post-metadata">

**Author:** ![sjosey](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/sjosey/32/40_2.png) [@sjosey](https://developer.squareup.com/forums/u/sjosey)\
**Post date:** [October 27, 2020, 11:40pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/6 "2020-10-27T23:40:18Z")

</div>

I see this show up for the “Default Test Account”, so looks like you were using the wrong access token. I do see it on the “Default Test Account” sandbox dashboard, to be clear.

---

<div class="post-metadata">

**Author:** ![JasonFil](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/jasonfil/32/321_2.png) [@JasonFil](https://developer.squareup.com/forums/u/JasonFil)\
**Post date:** [October 27, 2020, 11:59pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/7 "2020-10-27T23:59:01Z")

</div>

I see it in “Default Test Account” as well. But I’m a bit confused about access tokens now. Are they not application - specific? That is, whenever I use, for example, the API Explorer, the only valid Access keys I can use are actually even offered to me in a drop down, they are the applications’. I don’t see how I can control which account’s dashboard that application shows its data in from my requests. And I have definitely connected both `Jason - Sandbox` and `Default Test Account` to the `caliskunk` app.

// Edit: In fact, I just did two more `curl` upserts of an item and a variation, and both went to `Jason - Sandbox` instead!

---

<div class="post-metadata">

**Author:** ![sjosey](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/sjosey/32/40_2.png) [@sjosey](https://developer.squareup.com/forums/u/sjosey)\
**Post date:** [October 28, 2020, 8:21pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/8 "2020-10-28T20:21:20Z")

</div>

So if you go to your Developer Dashboard and choose “Sandbox”, you’ll only see one access token. This access token is tied to your “Default Test Account”. In the API explorer, this is the access token that appears in the drop down (for each application, the access tokens are all “Default Test Account”).

Now, if you go to your apps page ([https://developer.squareup.com/apps](https://developer.squareup.com/apps)), if you click on any of the other sandbox accounts, you’ll see authorizations there which have different access tokens. These can be automatically generated when you create one by leaving the “Create authorizations for all apps” option checked. Alternatively, you can go through the OAuth process to generate an access token for any of your sandbox accounts. An access token is always scoped to a single account, but many applications can have a different access token for the same account.

---

<div class="post-metadata">

**Author:** ![JasonFil](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/jasonfil/32/321_2.png) [@JasonFil](https://developer.squareup.com/forums/u/JasonFil)\
**Post date:** [October 28, 2020, 11:06pm UTC](https://developer.squareup.com/forums/t/catalog-non-empty-but-graphical-dashboard-empty/1132/10 "2020-10-28T23:06:56Z")

</div>

Got it, my `curl` requests are now in line with my accounts’ data. Thank you.