Billing/Shipping Organization Not Saved When Creating Payments


When creating a payment in the sandbox with a billing and/or shipping organization specified, the billing and shipping organization is not saved in the newly created payment. In the below example request, the billing and shipping address fields are empty in both responses for creating and getting payments.

Here’s an example request reproducing the issue (need to include an idempotency_key):

    "amount_money": {
      "amount": 100,
      "currency": "USD"
    "source_id": "cnon:card-nonce-ok",
    "shipping_address": {
      "organization": "Test Shipping Organization"
    "billing_address": {
      "organization": "Test Billing Organization"


Seeing the same as you, escalating to our payments API team to see what they think. Thanks for reporting!

Looks like it’s a known issue that hasn’t been updated unfortunately. This field currently is not returned as you found. Thanks for reporting, though, I’ll keep this open and if we have more information I’ll be sure to share.