# Ai Can't read my website

**URL:** <https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552>\
**Category:** Questions\
**Created:** [September 10, 2026, 6:02pm UTC](https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552 "2026-09-10T18:02:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![RiverviewGG](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@RiverviewGG](https://developer.squareup.com/forums/u/RiverviewGG)\
**Post date:** [September 10, 2026, 6:02pm UTC](https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552/1 "2026-09-10T18:02:45Z")

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Hello. Claude can’t read my website. I was sent here to ask about it. Hopefully this goes through. Please advise. Given the rise of AI use and AI being used as search engines, they need to be able to read my content!

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**Author:** ![jseok](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@jseok](https://developer.squareup.com/forums/u/jseok)\
**Post date:** [September 17, 2026, 5:53pm UTC](https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552/4 "2026-09-17T17:53:05Z")

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This isn’t a Square-specific issue — it’s about how the website is configured for web crawlers in general. Square Online doesn’t provide a custom `robots.txt` editor, but here’s what to check:

- **Ensure the site isn’t hidden from search engines** — In your Square Dashboard, go to **Website → SEO** and confirm “Hide site from search engine results” is _off_. Also check individual pages via **Page settings → SEO**.
- **Check your `robots.txt`** — Visit `https://yourdomain.com/robots.txt` directly and see if AI crawlers (like `ClaudeBot`) are being blocked by a `Disallow` rule.

Square Online doesn’t have a separate “allow AI crawlers” toggle. If standard search engine crawling is enabled and `robots.txt` isn’t blocking specific user agents, AI crawlers should be able to read the site.

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<div class="post-metadata">

**Author:** ![RiverviewGG](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@RiverviewGG](https://developer.squareup.com/forums/u/RiverviewGG)\
**Post date:** [September 17, 2026, 8:23pm UTC](https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552/5 "2026-09-17T20:23:03Z")

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I have done the first bit already and the sites are all searchable.

this is what I get when I substitute my domain into the text you gave me - User-agent: \*  
Disallow: /s/search  
Disallow: /s/cart/  
Disallow: /s/checkout/  
Disallow: /store/checkout  
Disallow: /store/status  
Disallow: /product/\*/\*/leave-review  
Crawl-delay: 5

User-agent: Googlebot  
Disallow:  
User-agent: Googlebot-Image  
Disallow:

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<div class="post-metadata">

**Author:** ![RiverviewGG](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@RiverviewGG](https://developer.squareup.com/forums/u/RiverviewGG)\
**Post date:** [September 17, 2026, 8:24pm UTC](https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552/6 "2026-09-17T20:24:32Z")

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Claude can’t read my site and it tells me this when I ask why: The site is built with Square Online’s Vue-based site editor, which renders all page content client-side via JavaScript. When a tool fetches a page’s raw HTML directly (without executing JavaScript), it only receives the section — meta tags, title, Open Graph data, tracking scripts — with no actual page content. The body content only appears after JavaScript runs in a browser.

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<div class="post-metadata">

**Author:** ![jseok](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@jseok](https://developer.squareup.com/forums/u/jseok)\
**Post date:** [September 17, 2026, 9:02pm UTC](https://developer.squareup.com/forums/t/ai-cant-read-my-website/27552/7 "2026-09-17T21:02:51Z")

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Square Online has no setting to enable Claude specifically, change page rendering for individual crawlers, or guarantee inclusion in an AI product. Claude’s site-access behavior is controlled by Anthropic, so any further investigation would need to go through Anthropic support with the affected URL.

Since this does not involve a Square developer API or SDK, and the available Square Online crawler settings have been covered, there isn’t anything further to troubleshoot in the Developer Forums. We can take your suggestion as a feature request, but JavaScript-heavy websites are extremely common, not just with Square Online.
