# Activate payments squareup account **URL:** \ **Category:** Questions\ **Tags:** oauth-api, web-payments-sdk\ **Created:** [October 12, 2021, 9:16am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932 "2021-10-12T09:16:07Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 12, 2021, 9:16am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/1 "2021-10-12T09:16:07Z")
hello, i just register an account for production, and when i open developer.squareup, it says You must activate your Square account for payments by visiting[squareup.com/activate](https://squareup.com/activate)before you can process card payments in production. when i click the link, it redirectly me to seller dashboard, could you please assists me for this? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [October 12, 2021, 4:31pm UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/2 "2021-10-12T16:31:11Z")
👋 With Square before you can accept card payments through your Square account, you’ll need to complete the last step, which includes a basic identity verification. To complete the activation process: 1. Sign in to your [Square Dashboard](https://squareup.com/dashboard/) \> click **Setup Guide**. 2. Select **Get Paid** \> **Verify Your Identity**. ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 13, 2021, 1:06am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/3 "2021-10-13T01:06:20Z")
![Screen Shot 2021-10-13 at 8.05.09 am](https://global.discourse-cdn.com/square/original/1X/a3fbf87193a90368fd566097c1ca69d2538a88a2.png) thanks for reply bryan, but this is ss from my setup guide page, can’t find Get Paid and verify your identity, my account is [operations@jdrsecurities.com](mailto:operations@jdrsecurities.com) ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 13, 2021, 1:15am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/4 "2021-10-13T01:15:01Z")
when i try to send a invoice testing, it says, Payment setup required for your customers to pay online. then i click setup payment and same as before, redirectly me to seller dashboard, very weird ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [October 13, 2021, 4:29pm UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/5 "2021-10-13T16:29:34Z")
@hanandaabdurahman, thanks for providing the email for your account. A message was sent to you about the status to your account by one of our teams. Unfortunately there isn’t anything further that we can assist in regards to this. 🙂 ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 13, 2021, 9:59pm UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/6 "2021-10-13T21:59:37Z")
can’t see the message, but when i open help center page, i found this warning ![Screen Shot 2021-10-14 at 4.58.13 am](https://global.discourse-cdn.com/square/original/1X/0b9f394da0a79bedd0a7e214d2011f8e0ce4a535.png) is this what is causing the problem? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [October 13, 2021, 10:09pm UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/7 "2021-10-13T22:09:01Z")
No, that is a separate issue. ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 18, 2021, 2:31am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/8 "2021-10-18T02:31:17Z")
“thanks for providing the email for your account. A message was sent to you about the status to your account by one of our teams.” hey bryan, could you please ask your team who is send the message, to message again to [jms.pinch@gmail.com](mailto:jms.pinch@gmail.com) and [hanandaabdurahman@gmail.com](mailto:hanandaabdurahman@gmail.com) ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [October 18, 2021, 5:08pm UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/9 "2021-10-18T17:08:41Z")
Since the content of the email is about account specific details we unfortunately are unable to forward/re-send the email to any other address except the account owners email. ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 20, 2021, 5:33am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/11 "2021-10-20T05:33:21Z")
hey bryan, my team can’t find the message sent to [operations@jdrsecurities.com](mailto:operations@jdrsecurities.com) from square team email, can you please ask your team to send it again? ---
**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\ **Post date:** [October 20, 2021, 3:45pm UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/12 "2021-10-20T15:45:53Z")
Yeah, I’ll reach out to the team. ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 21, 2021, 2:37am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/13 "2021-10-21T02:37:25Z")
please inform me, when the message is sended ---
**Author:** ![hanandaabdurahman](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@hanandaabdurahman](https://developer.squareup.com/forums/u/hanandaabdurahman)\ **Post date:** [October 25, 2021, 9:50am UTC](https://developer.squareup.com/forums/t/activate-payments-squareup-account/3932/14 "2021-10-25T09:50:05Z")
hello bryan, did your team send the email?