# ACH Purchase not Showing in Sandbox

**URL:** <https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609>\
**Category:** Questions\
**Tags:** payments-api\
**Created:** [May 25, 2021, 6:11pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609 "2021-05-25T18:11:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![rjsnyderdesign](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@rjsnyderdesign](https://developer.squareup.com/forums/u/rjsnyderdesign)\
**Post date:** [May 25, 2021, 6:11pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609/1 "2021-05-25T18:11:22Z")

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Hello!

I just created two ACH payments successfully with the sandbox.

The Order state was PENDING. I was able to GET the payment in the API explorer it return below

{  
“payment”: {  
“id”: “pQQDtsqolpfSUnKtFtPiGTkgcmAZY”,  
“created\_at”: “2021-05-25T18:06:55.773Z”,  
“updated\_at”: “2021-05-25T18:06:55.887Z”,  
“amount\_money”: {  
“amount”: 14544,  
“currency”: “USD”  
},  
“status”: “PENDING”,  
“source\_type”: “BANK\_ACCOUNT”,  
“location\_id”: “L79WJ55CAENRP”,  
“order\_id”: “Lp4VZIPDcEspA1CewqvH1rF3mQRZY”,  
“customer\_id”: “N6YVSKPSDN40KBPD0RM40HH0QC”,  
“total\_money”: {  
“amount”: 14544,  
“currency”: “USD”  
},  
“receipt\_number”: “pQQD”,  
“bank\_account\_details”: {  
“bank\_name”: “Citizens Bank”,  
“transfer\_type”: “ACH”,  
“account\_ownership\_type”: “INDIVIDUAL”,  
“fingerprint”: “sq-1-gXUihaozNilldtfCtwy3dNACeKYwhzzwy3SE59FYFXCaH3qKtbKp49ZRBbhwiJ9M8A”,  
“country”: “US”,  
“ach\_details”: {  
“routing\_number”: “011401533”,  
“account\_number\_suffix”: “111”,  
“account\_type”: “SAVINGS”  
}  
},  
“version\_token”: “ohqf04mPQrYUH8CWUYb3xSd5f5DVtKNkODK2oXuJiFu6o”  
}  
}

But, I’m not seeing it in my Sandbox dashboard. It’s also not showing up under that test customers transactions. Am I missing it? Or is this a bug?

Thanks!!

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<div class="post-metadata">

**Author:** ![sjosey](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/sjosey/32/40_2.png) [@sjosey](https://developer.squareup.com/forums/u/sjosey)\
**Post date:** [May 26, 2021, 4:26pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609/2 "2021-05-26T16:26:40Z")

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I checked in with our Payments team, and there’s two things here:

1. Unfortunately sandbox should be moving from `PENDING` to `COMPLETED` shortly after creation. That is a bug that the team is working on right now. If you use the [test nonces](https://developer.squareup.com/docs/testing/test-values#payment-tokens-for-ach-bank-transfer-payments) we have, it will work, but otherwise it will not work right now until this has been resolved.
2. `PENDING` payments do not show up in the dashboard. So in production it could take a bit longer to show up.

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<div class="post-metadata">

**Author:** ![rjsnyderdesign](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@rjsnyderdesign](https://developer.squareup.com/forums/u/rjsnyderdesign)\
**Post date:** [May 26, 2021, 6:39pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609/3 "2021-05-26T18:39:44Z")

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Thank you for the information.

Is there a github repo or some other way I can track the progress of that fix?

I guess I could test in production, but that could get costly at $1 per test after a while.

Thank you!

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<div class="post-metadata">

**Author:** ![sjosey](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/sjosey/32/40_2.png) [@sjosey](https://developer.squareup.com/forums/u/sjosey)\
**Post date:** [May 26, 2021, 9:20pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609/4 "2021-05-26T21:20:51Z")

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Sounds like it was fixed and deployed soon after I commented, so it actually should be fixed with your next test.

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<div class="post-metadata">

**Author:** ![rjsnyderdesign](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@rjsnyderdesign](https://developer.squareup.com/forums/u/rjsnyderdesign)\
**Post date:** [June 14, 2021, 11:01pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609/5 "2021-06-14T23:01:27Z")

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I’m not seeing Pending transactions for ACH transfers in production. Am I missing something? Or is this a similar bug to above?

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<div class="post-metadata">

**Author:** ![Bryan-Square](https://sea1.discourse-cdn.com/square/forums/user_avatar/developer.squareup.com/bryan-square/32/38_2.png) [@Bryan-Square](https://developer.squareup.com/forums/u/Bryan-Square)\
**Post date:** [June 14, 2021, 11:46pm UTC](https://developer.squareup.com/forums/t/ach-purchase-not-showing-in-sandbox/2609/6 "2021-06-14T23:46:16Z")

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👋 Pending payments ACH payments don’t show in the Dashboard. Only completed payments will show. 🙂