Learn whether your business is a fit for Square Bridge by contacting Square for a demo, scheduling a consultation, and completing all prerequisites.
Square Bridge

Get Started with Square Bridge Beta release
This is pre-release documentation for an API in public beta and is subject to change.

Learn whether your business is a fit for Square Bridge by contacting Square for a demo, scheduling a consultation with a Square account executive, and completing all Square Bridge prerequisites. When all the prerequisites are met, you can onboard with Square Bridge.

Step 1: Learn whether Square Bridge is right for you Permalink Get a link to this section

Not every seller can use Square Bridge. In some cases, the seller's ERP system is not yet supported by Square Bridge. Other sellers might be hesitant to set up a sandbox environment in their ERP system, which is a necessity for Square Bridge. There might be other disqualifying factors that are discovered in your discussion with your account executive.

You need to schedule a demo with your account executive. During the demo, you can see the features of Square Bridge and get an opportunity to talk with Square Bridge onboarding experts. They can help determine what Square Bridge can do for you.


Square assigns your account executive or account manager. For these instructions, these roles are the same. Square uses the title account executive to refer to the Square employee.

Step 2: Start the Deal Support Request process Permalink Get a link to this section

The Deal Support Request (DSR) is a collection of correspondence that describes the state of your deal with your account executive. It is continually updated throughout the requirements and scoping phases.

  1. Initiate a DSR. Contact your Square Sales account executive and ask them to file a DSR for Square Bridge.

  2. Requirements gathering and scoping. Your account executive contacts you to schedule a requirements gathering call. This is a technical call, which involves experts from your team and the Square Bridge team to evaluate your specific needs.

    This is followed by additional scoping calls, as needed, between your team and the Square Bridge team to refine the integration needs and assess how Square Bridge can help you.

  3. Start the integration. Integration begins after a successful scoping call. Your account executive and the Square Bridge team provide you with your start date.

Step 3: Gather account credentials Permalink Get a link to this section

To complete the onboarding process, you need up to five sets of credentials (usernames and passwords) for the accounts used with Square Bridge. You need to provide:

  • Two Square Accounts. One for sandbox testing and one for production.

  • Two ERP environments. One for the sandbox and the other for production. Some ERP systems require an account for each environment.

  • One Google or Microsoft account for signing in to the Square Bridge integration application.

You must verify and collect all these accounts before starting the integration.

Step 4: Confirm your Square account access Permalink Get a link to this section

Ensure that you have credentials to access two Square accounts: one for production usage (Production) and one for testing purposes (Sandbox).

To confirm access and verify that you have sufficient credentials in your Square accounts, do the following in each account:

  1. Sign in to the Square Account.

  2. In the Square Seller Dashboard, open the Team application.

  3. In the list of team members, choose yourself.

  4. In the information panel that opens on the right side of the page, review your assigned permissions. If the permission set shows Owner or permissions show Full access, you have sufficient credentials. Otherwise, review the following list of permissions for which Square Bridge asks your authorization.

    Square Bridge: Authorize Square Bridge to access a Square account

Onboard with Square Bridge Permalink Get a link to this section

After you are approved for Square Bridge, the onboarding process takes place in several phases. When onboarding is complete, you have created a fully functioning sandbox integration for testing and evaluation.

  1. Run the Square Bridge integration to create an integration (see Using Square Bridge).

  2. Test your integration in a sandbox environment.

  3. When integration testing is complete, create a production integration that uses the settings from your sandbox integration.

Square Bridge support Permalink Get a link to this section

If you encounter issues with Square Bridge, email squarebridge@squareup.com. For other issues regarding Square (unrelated to Square Bridge), contact Support.

Prerequisites Permalink Get a link to this section

Before you start the Square Bridge signup and configuration process, complete the following steps:

  1. Ensure that you have two Square accounts: one for production and one for testing.

    Did you know?

    If you want to provide access to your Square account to other members of your organization, you can use a set of credentials you are comfortable sharing or leverage Square's Full Access Team Member or Authorized Representative.

  2. Ensure that you have two ERP accounts: one for production and one for testing. When the Square Bridge team requests it, provide access to the ERP testing system.

  3. Ensure that you have a Google or Microsoft account available for Square Bridge. To request access, email squarebridge@squareup.com.

Next steps Permalink Get a link to this section

To learn how to use Square Bridge to configure and manage an integration, see Using Square Bridge.

If you need more assistance, contact Developer Support or ask for help in the Developer Forums.